Back FAQs

Back Help with my order

I entered the wrong shipping address. What should I do?

If you entered the wrong shipping address, please contact us immediately.

Address changes are only possible before your order has been processed or shipped.

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Need to correct your address?

Send us your order number and the correct full shipping address.

Can I change or cancel my order?

How can I check my order status?

My package says delivered, but I didn’t receive it.

Back FAQs

Back Help with my order

I entered the wrong shipping address. What should I do?

If you entered the wrong shipping address, please contact us immediately.

Address changes are only possible before your order has been processed or shipped.

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Back FAQs

Back Help with my order

I entered the wrong shipping address. What should I do?

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Need to correct your address?

Send us your order number and the correct full shipping address.

Related articles：

Can I change or cancel my order?

How can I check my order status?

My package says delivered, but I didn’t receive it.

Back FAQs

Back Help with my order

I entered the wrong shipping address. What should I do?

If you entered the wrong shipping address, please contact us immediately.

Address changes are only possible before your order has been processed or shipped.

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Need to correct your address?

Send us your order number and the correct full shipping address.

Related articles：

Can I change or cancel my order?

How can I check my order status?

My package says delivered, but I didn’t receive it.

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I entered the wrong shipping address. What should I do?

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Need to correct your address?

Send us your order number and the correct full shipping address.

Related articles：

I entered the wrong shipping address. What should I do?

If you entered the wrong shipping address, please contact us immediately.

Address changes are only possible before your order has been processed or shipped.

What you should do:

Contact us as soon as possible.

Include your order number.

Send the correct full shipping address.

Make sure the new address includes street, city, state, ZIP/postal code, and country.

Please note:

If your order has already shipped, we may not be able to change the address. In that case, you may need to contact the carrier directly once tracking is available.

Need to correct your address?

Send us your order number and the correct full shipping address.

Related articles：

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