Back FAQs

Back Product Questions

How do I choose the right size for my pet?

Choosing the right size helps your pet feel comfortable and helps avoid returns or exchanges.

Here’s how:

Before placing an order, please check the product dimensions, size guide, and your pet’s measurements.

For items such as beds, carriers, apparel, harness-style products, and travel accessories, we recommend measuring your pet instead of choosing by breed alone.

Breed names can be helpful, but pets of the same breed may still vary in weight, body length, chest size, and comfort needs.

What to measure:

For beds and resting products, check your pet’s body length and sleeping position.

For carriers and travel products, make sure your pet has enough room to sit, turn around, and rest comfortably.

For apparel or wearable items, check the neck, chest, back length, and weight range when available.

Before you order:

Compare your pet’s measurements with the product size guide.

If your pet is between sizes, choose the option that gives a little extra room.

If your pet is still growing, consider whether the item will still fit comfortably after a short period of use.

Please note:

Product photos may make items look larger or smaller depending on the pet model, camera angle, or screen size.

Always rely on the listed measurements first.

Still need help?

If you are unsure which size to choose, contact us before ordering with your pet’s measurements and the product name.

What materials are your products made from?

Are your products suitable for cats and dogs?

What should I do if my pet does not like the product?

Back FAQs

Back Product Questions

How do I choose the right size for my pet?

Choosing the right size helps your pet feel comfortable and helps avoid returns or exchanges.

Here’s how:

Before placing an order, please check the product dimensions, size guide, and your pet’s measurements.

For items such as beds, carriers, apparel, harness-style products, and travel accessories, we recommend measuring your pet instead of choosing by breed alone.

Breed names can be helpful, but pets of the same breed may still vary in weight, body length, chest size, and comfort needs.

What to measure:

For beds and resting products, check your pet’s body length and sleeping position.

For carriers and travel products, make sure your pet has enough room to sit, turn around, and rest comfortably.

For apparel or wearable items, check the neck, chest, back length, and weight range when available.

Before you order:

Compare your pet’s measurements with the product size guide.

If your pet is between sizes, choose the option that gives a little extra room.

If your pet is still growing, consider whether the item will still fit comfortably after a short period of use.

Please note:

Product photos may make items look larger or smaller depending on the pet model, camera angle, or screen size.

Always rely on the listed measurements first.

Still need help?

If you are unsure which size to choose, contact us before ordering with your pet’s measurements and the product name.

What materials are your products made from?

Are your products suitable for cats and dogs?

What should I do if my pet does not like the product?

How do I choose the right size for my pet?

Here’s how:

Before placing an order, please check the product dimensions, size guide, and your pet’s measurements.

For items such as beds, carriers, apparel, harness-style products, and travel accessories, we recommend measuring your pet instead of choosing by breed alone.

Breed names can be helpful, but pets of the same breed may still vary in weight, body length, chest size, and comfort needs.

What to measure:

For beds and resting products, check your pet’s body length and sleeping position.

For carriers and travel products, make sure your pet has enough room to sit, turn around, and rest comfortably.

For apparel or wearable items, check the neck, chest, back length, and weight range when available.

Before you order:

Compare your pet’s measurements with the product size guide.

If your pet is between sizes, choose the option that gives a little extra room.

If your pet is still growing, consider whether the item will still fit comfortably after a short period of use.

Please note:

Product photos may make items look larger or smaller depending on the pet model, camera angle, or screen size.

Always rely on the listed measurements first.

Still need help?

If you are unsure which size to choose, contact us before ordering with your pet’s measurements and the product name.

Related articles：

How do I choose the right size for my pet?

Choosing the right size helps your pet feel comfortable and helps avoid returns or exchanges.

Here’s how:

Before placing an order, please check the product dimensions, size guide, and your pet’s measurements.

For items such as beds, carriers, apparel, harness-style products, and travel accessories, we recommend measuring your pet instead of choosing by breed alone.

Breed names can be helpful, but pets of the same breed may still vary in weight, body length, chest size, and comfort needs.

What to measure:

For beds and resting products, check your pet’s body length and sleeping position.

For carriers and travel products, make sure your pet has enough room to sit, turn around, and rest comfortably.

For apparel or wearable items, check the neck, chest, back length, and weight range when available.

Before you order:

Compare your pet’s measurements with the product size guide.

If your pet is between sizes, choose the option that gives a little extra room.

If your pet is still growing, consider whether the item will still fit comfortably after a short period of use.

Please note:

Product photos may make items look larger or smaller depending on the pet model, camera angle, or screen size.

Always rely on the listed measurements first.

Still need help?

If you are unsure which size to choose, contact us before ordering with your pet’s measurements and the product name.

Related articles：

Sign in to your account

New Customer Offer