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Back FAQs

Back Shipping & Returns

How do I request a return or exchange?

To request a return or exchange, please contact us before sending the item back.

Details:

Please include:

Your order number.

The item you want to return or exchange.

The reason for your request.

Photos if the item is damaged, defective, incorrect, or has a sizing issue.

After we review your request, we’ll confirm whether the item is eligible and provide the next steps.

What to do next:

Do not send the item back until your request has been approved.

Need help?

Email us with your order details and we’ll guide you through the process.

Start a return request

Related articles：

What is your return policy?

Can I return personalized products?

What should I do if my item arrives damaged?

Back FAQs

Back Shipping & Returns

How do I request a return or exchange?

To request a return or exchange, please contact us before sending the item back.

Details:

Please include:

Your order number.

The item you want to return or exchange.

The reason for your request.

Photos if the item is damaged, defective, incorrect, or has a sizing issue.

After we review your request, we’ll confirm whether the item is eligible and provide the next steps.

What to do next:

Do not send the item back until your request has been approved.

Need help?

Email us with your order details and we’ll guide you through the process.

Start a return request

Related articles：

What is your return policy?

Can I return personalized products?

What should I do if my item arrives damaged?

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